Knowledge Base

The Knowledge Base has 749 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.
  1. Announcements
  2. Request a Geomagic Training or Mentoring Course
  3. What are the terms of the End User License Agreement (EULA) for Studio, Qualify, Wrap, Qualify Probe, and/or Spark?
  4. Studio Demo Videos
  5. Latest 2012 Update Patch is Now Available!
  6. Qualify Demo Videos
  7. More...
  1. Getting Started
  2. Getting Started With Geomagic
  3. Getting Started: Geomagic Studio, Wrap, Qualify, and Qualify Probe
  4. Getting Started: Geomagic Studio, Wrap, Qualify, and Qualify Probe - Start
  5. Getting Started with Geomagic Studio, Qualify, Qualify Probe, and Wrap
  6. Getting Started: Licensing
  7. More...
  1. Design Products
  2. Sensable Products Freeform Plus and Geomagic Studio Center
  3. Sensable Products How to AutoSurface a part from Freeform Plus using Geomagic Studio
  4. Geomagic Wrap How can I fix the error "URender.OEM.exe stopped working" after creating a 3D PDF in Wrap ?
  5. Direct Design / Spark How do I emboss text onto a model?
  6. Direct Design / Spark I imported a .OBJ, .PLY, or .STL file into Geomagic Spark. Why are some commands are greyed out in the Capture tab?
  7. More...
  1. Inspection Products
  2. Alignment How do I align my model to the World?
  3. Reporting I bought a new computer and now the application is running slow or frequently crashes.
  4. General Qualify What is Correspondence and why is it important?
  5. Alignment How do I perform a RPS Alignment to align my test and reference models?
  6. Alignment How do I perform selection-based Best Fit Alignment?
  7. More...
  1. Installation/Licensing
  2. Licensing FAQ What is a Host ID and how do I find it?
  3. Node-Locked Licensing How do I activate a new node-locked license file that I was sent via email?
  4. Licensing FAQ Where can I find general instructions for Installation and Licensing?
  5. Installation FAQ How do I download the latest Geomagic product installer?
  6. Floating Licensing What is a license server and how does it work?
  7. More...
  1. Downloads
  2. Downloads Center
  3. Scanner Hardware Plug-Ins
  4. Free 30-day trial of Geomagic
  5. File Import Converters
  6. Utility Options
  7. More...
  1. Plugins
  2. Plugins Center
  1. Maintenance
  2. What are the terms of support and maintenance for active maintenance subscribers?
  3. What is the Geomagic Maintenance Program?
  4. How do I renew or purchase Geomagic maintenance?
  1. General
  2. I have received a Runtime Error R6025 - pure virtual function call error message while working in Geomagic. How can I fix this?
  3. What is the difference between .STEP file formats AP203 and AP214?
  4. What is the Quick Access Toolbar?
  5. How can I create a 3D PDF?
  6. Can Geomagic software export STL files with a texture?
  7. More...
  1. Hardware and OS
  2. What are the Geomagic recommended graphic card hardware?
  3. What are the NVIDIA graphic card recommendations?
  4. What are unsupported Graphics Cards?
  5. What are the minimum system requirements for Geomagic software?
  6. What are the ATI graphic card recommendations?
  7. More...
  1. Registration
  2. What are some tips for using Manual Registration?
  3. I used Manual Registration to get a rough alignment of my scans. How do I fine-tune this registration?
  4. What is the difference between Registration and Alignment?
  5. I have registered my objects together. How do I merge them into one object?
  6. How does Global Registration handle scan data?
  7. More...
  1. Scripting and Macros
  2. How can I interact with Microsoft Excel© with Python?
  3. How can I find the current User folders using Python?
  4. Are there any Geomagic COM Server Examples available?
  5. What is Tkinter and how do I use it?
  6. Where can I find information on COM Server and Macros?
  7. More...
  1. Help and Video Channel
  2. Support Help and Video Channel
  3. Geomagic Interactive Scanning Guide
  4. Geomagic 2013 Licensing User Guide
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